FAQ

Portland and Vancouver Water Heater Services

What would cause my pilot light to go out frequently?

It could be caused by a faulty part on water heater. However, if you notice that it happens more on windy days, venting is more likely the cause.

How old is my water heater?

The age of your water heater is usually encoded on the serial number. Some manufacturers list the age of the water heater in the first four digits of the serial number. For example, if the first four numbers are 1194, then the water heater was made in November 1994.

How long should a water heater last in this area?

This will vary depending on the make, model and manufacturer of your water heater. A well cared for water heater can last 12-16 years.

Should I insulate my water heater?

Do not insulate your water heater if it is a gas heater. Insulation poses a fire hazard on gas water heaters. Besides, most water heaters in Oregon are required to already have a high insulation rating, so additional insulation is unnecessary.

What is the proper temperature setting for my water heater?

Most people set the temperature between 130 and 140 degrees Fahrenheit. Higher temperatures can increase the chance of getting burned while lower temperatures can increase the likelihood of running out of hot water.

If you have specific questions about a water heater issue in your home or are seeking water heater services in Portland, contact us by calling (503) 760-2992 in Portland or (360) 254-1966 in Vancouver.